Emergency Situations and Medical Support Guide During Your New Zealand Trip
'Be prepared for unexpected emergencies in New Zealand by knowing emergency contacts and medical support information in advance.'
How to Use 111 (Emergency Contact)
The national emergency phone number in New Zealand is 111, connecting you to police, fire, and emergency medical services.
How to Use
Dial 111 on your phone and request police (POLICE), fire (FIRE), or ambulance (AMBULANCE).
Interpretation services are available for foreign tourists, so you can request, "I need a translator."
For non-emergency situations, use the nearest hospital, GP (General Practitioner), or pharmacy.
In case of an emergency, call 111 for the help you need.
Location and Use of Emergency Rooms
Major cities in New Zealand have emergency rooms that operate 24 hours, available for accidents or acute illnesses.
Emergency Room Locations
Auckland: Auckland City Hospital
Wellington: Wellington Hospital
Christchurch: Christchurch Hospital
How to Use Emergency Rooms
You can call an ambulance via 111 to be transported to the emergency room.
If you visit directly, go to the hospital's "Emergency Department" to register.
Overseas travelers may incur medical costs, which can be claimed through travel insurance.
Emergency rooms are suitable for acute situations; for non-emergency situations, it is better to use GP services.
How to Find a Pharmacy and the Importance of Travel Insurance
For minor symptoms, you can purchase over-the-counter medication at a pharmacy or have medical expenses covered by travel insurance.
How to Find a Pharmacy
Pharmacies are often located within large shopping malls or supermarkets.
Main chains: Chemist Warehouse, Life Pharmacy
Search for "pharmacy" on Google Maps to find the location and operating hours of nearby pharmacies.
Explain your symptoms to the pharmacist to receive appropriate medication recommendations.
The Importance of Travel Insurance
Medical costs in New Zealand can be high without insurance.
When purchasing insurance, check whether it covers emergency treatment and pharmacy medication purchases.
Some insurances provide 24-hour medical consultation services, allowing for simple consultations over the phone.
Travel insurance is an essential preparation for unexpected medical expenses and accidents.
Useful Tips for Emergency Situations
111 Emergency Phone: In an emergency, call 111 for police, fire, or ambulance services.
Emergency Rooms and General Hospitals: Use emergency rooms for severe symptoms and GP services for mild symptoms.
Using Pharmacies: Explain your symptoms to the pharmacist and purchase appropriate over-the-counter medication.
Travel Insurance: Check your insurance benefits to cover medical expenses and utilize medical consultation services.
Familiarize yourself with emergency contacts and medical support information to prepare for emergencies, and ensure a safe trip with travel insurance.