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What to do if you lose your identification (including passport) while traveling in New Zealand???

How to Handle Loss of Passport and Identification in New Zealand

A guide to calmly resolving issues even in the event of a lost passport

If you lose your passport and all forms of identification while traveling in New Zealand, follow the procedures below to resolve the issue. Quick reporting and a visit to the embassy can minimize disruptions to your trip.

1. Report the Loss

• Visit the local police station to fill out a lost passport report.

• The loss report may be required for issuing a new passport and for insurance claims.

2. Visit the Korean Embassy or Consulate in New Zealand

• You can apply for replacement documents (single-use passport or travel certificate).

• The replacement documents can be used for your return or for a specific period.

Required Documents

• Lost passport report (issued by the local police station)

• A copy of identification that can prove your identity (such as a resident registration card, driver's license, etc.)

• If you do not have identification, ask a family member or acquaintance in Korea to send a copy of your resident registration card to the embassy via fax

• 2 passport photos

• Issuance fee

Main Features of a Single-Use Passport

• Usage restrictions: Usually issued for a single trip (return)

• Validity period: Generally less than 1 year, short

• Issuance cost: Cheaper than a regular passport

3. Important Notes When Applying for a Temporary Passport

• A temporary passport is only for limited use for the purpose of returning home, not for new travel.

• If you have additional travel plans, check with the embassy for feasibility.

• Costs related to the loss (such as embassy fees) may be partially reimbursed by travel insurance.

4. Check Embassy Location and Contact Information

• Confirm the location and contact information of the embassy and consulate before your trip.

• You can quickly find the embassy in case of an emergency.

Additional Tips

• Store passport photos and copies of identification in the cloud or via email before traveling.

• Before visiting the embassy, check and prepare the necessary documents and fees.

• Quickly proceed with the loss report and embassy visit procedures to minimize travel delays.


Loss of a passport can happen to anyone while traveling. Resolve issues with preparation and calmness, and continue your safe travels!